Solutions oriented, experienced, and professional.
I’m Roman — an IT professional with 12+ years across enterprise support and small-business consulting. I fix the hard problems for people and businesses, and on the side I build and run a self-hosted homelab: Proxmox, dual-GPU LLM inference, and LLM-automated media and voice services.
About
I’ve spent my career making technology work for the people who rely on it — from a pharmacy support platform serving thousands of locations, to GoDaddy’s Office 365 deployments, to the home users and small businesses I consult for directly. What I’m known for is a calm, solutions-first approach: understand the real problem, fix it properly, and leave the person better off than they started.
Off the clock I’m an IT consultant and a homelab tinkerer — the kind who serves their own LLM on two GPUs and automates their music library with agents. That hands-on build-and-run experience is what keeps my consulting practical.
Education: B.S. in Exercise Sciences, Arizona State University, 2014.
12+
Years in IT
95%
First-call resolution
6,000+
Pharmacies supported
A track record of dependable support at scale — and a hobby of building the infrastructure I’d recommend to a client.
Experience
IT Support Specialist
Jun 2022 – PresentPioneerRx Pharmacy Software · Remote, AZ
Help-desk IT phone support for independent pharmacies — desktop troubleshooting, server support, and customer service at scale.
- ✓95% first-call resolution rate, consistently top of the department.
- ✓Support a platform serving 6,000+ pharmacies nationwide; ~32 locations a day.
- ✓Routine maintenance on on-site pharmacy servers — hardware/software, with SSMS and PowerShell.
Freelance IT Consultant
Jan 2021 – PresentSelf-Employed · Gilbert, AZ
Consult home users and small businesses on technology that fits their goals — project management, technical service, and affordable tools.
- •Windows & Linux installs, data migration, secure networks and printing.
- •Built new and high-compute desktops for machine-learning, AI, and crypto workloads.
Office 365 Support Specialist
Dec 2014 – Feb 2021GoDaddy · Gilbert, AZ
Deployed thousands of organizations into Office 365, including HIPAA-compliant email, and remoted in to diagnose issues.
- •Contributed to $2M+ in revenue; top-decile customer service and sales.
- •Created domains, configured DNS, and troubleshot day-to-day product deployment.
CrossFit L1 Trainer
May 2012 – Aug 2018Urban Warfit CrossFit · Scottsdale, AZ
Directed classes of 20+, managing time and safety, and tailored programs to each participant’s level and goals.
- •Administered first aid, treated minor injuries, and referred when needed.
The homelab
This is where I build for myself what I’d recommend to a client. A self-hosted stack I design, run, and maintain end to end — the reason my consulting stays grounded in what actually works.
Proxmox cluster
A Proxmox-based cluster running multiple VMs and containers — Docker, self-hosted services, and monitoring — all on my own hardware.
Local LLMs
Running a Qwen 27B model locally on my own hardware with vLLM — high-throughput, low-latency local AI with no cloud dependency.
Unraid NAS & apps
An Unraid server running the homelab’s Docker containers, media and music storage, and self-hosted services — with array health and usage monitored end to end.
Skills & stack
Want the full picture?
The complete resume — experience, projects, education, and skills — is a one-click PDF download.
Get in touch
Looking for dependable IT support, a consultant who builds what they recommend, or just want to talk shop about homelabs and local LLMs? My inbox is open.